How to make IRP Machine Learn about your business? Copyright 2006. All rights reserved. and Managers unable to make their employees / operators / clerks …

IRP Intelligent Resource Planning
SoftRobot MobileERP ERPWEB

Blueprint on Implementing Customizing IRP Software

How to make IRP Machine Learn about your business? If I were re-creating this company today, given what I know and given the current technology, what would it look like?
SoftRobot, ERPWEB, MobileERP Version 70 Implementation Manual
Design and Developed by Ashish Shah 9/9/06
Copyright 2006 All rights reserved MobileERP UK, India, Malaysia

What is IRP? Intelligent Resource Planning
What is IRP? IRP stands for Intelligent Resource Planning or Intelligent ERP AI stands for Artificial Intelligence, where Knowledge of humans are artificially captured into the system IRP is an ERP program that relies on knowledge and reasoning to perform a difficult task usually performed only by a human expert A human expert reasons and arrives at conclusions based on personal knowledge In similar fashion, an IRP expert system reasons and arrives at conclusions based on the knowledge it possesses When an expert system is built in ERP, it is called IRP
Conventional ERP Softwares ERP Program IRP or AI based ERP Softwares ERP Expert System

ERP Database

ERP Knowledgebase

Say NO to ERP of
20th Century, Implement IRP in 21st Century
IRP AI based ERPBIKMCRMSCM all implemented together using 1 software

What is Knowledgebase?
Knowledge is Data with information eg London is data, but London is in country UK is knowledge

Expert systems typically represent knowledge in terms of facts and rules Facts: London is in country UK Rules: If The salt intake is high Then Blood pressure is high ERP Facts: Som is highly-paid Employee SQL Rules: IF Select NAME from EMPLOYEE
where SALARY 60000

Then Name is highly-paid Employee
Knowledgebase is intelligent database that stores knowledge

What is Implementation of IRP?
Implementation Consulting Configuration Customization Operations

Marketing

Configuration

Operations

Consulting

Customization

Support

Implementing IRP is all about Building Organizational Culture

Thats the way we do things around here
Institutionalization External and Infrastructure Pressures policy customer needs standards changing technology competition procedures training oversight reviews audits Implementation is more important then purchasing Know the facts before u buy Internal Factors champions sponsors competence skills abilities tools

How does
5 elements of IRP Work?
Operations Customization Consulting Configuration

ERP Users Data Entry Reports Printing

Business Knowledge Acquisition

Inference Engine

Developers Programming

MobileERP
Process Knowledge Acquisition

SoftServer
Process Knowledgebase

Developers Customization

SoftRobot
Mgmt Knowledge Acquisition

SQLServer IT Admins DB Backup Networking Maintenance

Consultants Configuration

Management Knowledgebase

Analyst
Company Knowledge Acquisition

SQLServer
Company and Business Knowledgebase

Implementer Knowledge and Data Migration

Support
Copyright 2006 MobileERP Architecture developed and copyrighted by Ashish Shah

Implementer

SQLServer

What is ERP Users, Biz Knowledge, IE?
ERP Users Data Entry Reports Printing
Business Knowledge Acquisition Inference Engine

Developers Programming

MobileERP
Process Knowledge Acquisition

SoftServer
Process Knowledgebase

Developers Customization

SoftRobot
Mgmt Knowledge Acquisition

SQLServer IT Admins DB Backup Networking Maintenance

Consultants Configuration

Management Knowledgebase

Analyst
Company Knowledge Acquisition

SQLServer
Company and Business Knowledgebase

Implementer Knowledge and Data
Migration

Implementer

SQLServer

What is MobileERP Tool ?
MobileERP is IRP/ERP Software Tool that you get after you login MobileERP is a Decision Support ERP Expert System Software which will allow business users to capture business knowledge of company via data entry and gives information via reports which helps managers to make quick decisions in time by converting employee to knowledge worker
For more info Refer Mobileerpver7pdf From website wwwmobileerpnet

IRP Stands For Intelligent Resource Planning Knowledgeware Based on knowledge inserted in process knowledgebase for each user roles the menus and features will MobileERP is IRP Software Tool for ERP Users to manage business pop-up

What is Business Knowledge Acquisition?
Recording daily business transactions and acquiring business knowledge through data entry in MobileERP Tool via ERP Users Roles is Business Knowledge Acquisition Acquire Business Knowledge to manage business Knowledgeware Sales Order Work Order Purchase Order Attendance Vouchers etc

Process Data Entry
CRM MRP SCM Sales Order Work Order Purchase Order

Reports
Printing
Sales Invoice Route Sheet Payment

Business Advise Knowledge Acquisition HRM Attendance Pay slip Methods Keyboard Entry FRM Vouchers Balance Sheet Mouse Entry SMS Entry QMS CTQ Parameters 6-Sigma / KPI Mobile Entry Barcode Entry Do Data Entry in MobileERP to acquire Business Knowledge for ERP etc

What is SoftServer Tool ?
SoftServer is Inference engine software tool for MobileERP Expert System SoftServer interprets knowledge entered in knowledgebase into useful IRP Software to ERP Users Technology developed copyrighted by MobileERP Knowledge Base Inference Engine Process Mgmt Co Biz Knowledgeware Login Builder Menu Builder Folder Builder Form Builder Report Builder Alerts Builder etc
EMAIL

SoftServer

SoftServer Workflow Server

SoftServer Folder Server

SoftServer Login Server Alerts, PIM etc Servers

SoftServer Document Server

EXCEL

WORD

HTML

XML

WML

SMS

SoftServer is an inference engine which reads knowledgebase and achieves goals

What is Inference Engine?
Inference engine is tool that interprets rules and facts knowledge into output to achieve decision making goals Inference Engine is artificial intelligence software programmer Knowledgeware
Login Interpreter
Menu Interpreter Folder Interpreter Form Interpreter Reports Interpreter Alerts Interpreter etc

Wizard Server Workflow Server Folder Server Document Server

SoftServer inference engine develops front ends by reading application logic stored in process, management, business and company knowledgebase Standardization is a key to major success Todays IT professionals are grounded in repetition Programming, screen, file and database handling are purely repetitive tasks with multiple tools across many environments SoftRobot technology has identified and automated these repetitive processes via engineering methods of storing logic in decision matrix knowledgebase SoftServer engine is responsible for translation of this knowledgebase SoftServer has programmers knowledge This inference engine is knowledgebase of programmers

Inference Engines are Knowledge interpreters to generate GUI Output

What is ERP Users ?
ERP Users are end users who will drive entire IRP and operate the system To see what predefined roles knowledge the system has and how to login for such roles click here

Knowledgeware
20 Pre-Defined Users 1 SALES 2 MARKETING 3 SERVICES 4
SFA 5 PRODUCTION 6 CONSTRUCTION 7 ASSET 8 ISO 9 DISTRIBUTION 10 PURCHASE 11 STORE 12 IQC 13 HRMGMT 14 ATTENDANCE 15 LEAVE 16 PAYROLL 17 LEDGER 18 INVOICE 19 PAYMENTS 20 COSTING User-Defined Roles 1 ?????? 2 ?????? 3 ?????? 4 ?????? 5 ??????

ERP Users are end-users who will operate the IRP Software Tool

What is Developers, Process KA, KB?
ERP Users Data Entry Reports Printing
Business Knowledge Acquisition Inference Engine

Developers Programming

MobileERP
Process Knowledge Acquisition

SoftServer
Process Knowledgebase

Developers Customization

SoftRobot
Mgmt Knowledge Acquisition

SQLServer IT Admins DB Backup Networking Maintenance

Consultants Configuration

Management Knowledgebase

Analyst
Company Knowledge Acquisition

SQLServer
Company and Business Knowledgebase

Implementer Knowledge and Data Migration

Implementer

SQLServer

What is SoftRobot Tool ?
SoftRobot software is artificial intelligence business process knowledge capturing Codeless program development tools There are development tools which has Application, Reports, Menu, Workflow, Testing Database Managers
Knowledgeware
Application Manager Reports Manager Document Manager Workflow Manager Database Manager Business Manager

SoftRobot is codeless RAD tool, which means it does not generate client-end code files like asp, jsp or exe for creating standard web applications Application Logic is stored in knowledgebase SoftServer Engine then develops front ends by reading application logic stored in knowledgebase Advantage of using standard translator programs like SoftServer engine is to reduce error and application development time SoftRobot is future Technology

SoftRobot is AI based codeless software development tool

What is SQL Server Tool ?
SQL Server software is intelligence database management software Tool Knowledgeware
Enterprise Manager Export/Import DTS Replication Backup / Restore Maintenance Optimization Database Tables Views Stored Procedures Triggers Alerts SQL Syntax Etc

SQL Server provides underlying storage formats and media for entire ERP

What is Process Knowledge Acquisition?
SoftRobot tools helps developers to enter and maintain business process knowledge along with document structures, field structures, folder, users and workflow structures using one single
technical document as shown below Knowledgeware Department/Modules Process/Procedures Documents Rules Folders Users

Process Knowledge Acquisition Methods
1 2 3 4 5 6 Draw Business Flow Create Users/Roles Create Menu/Process Create Application Document Name Document Type Assign User rights Assign Menu rights Edit Applications Define Doc Parameters Define Folder Parameters Modify default settings Refresh Menu Run

SoftRobot uses ERP / Business Knowledge to capture process knowledge

What is Process Knowledge base?
Knowledge ware
100 over process CRM, ERP, SCM BI, KM etc

Each box is a process

Process Knowledgebase is nothing but processes captured within IRP Software

What is Developers?
Hire Developers based on below mentioned ability and Knowledgeware in his mind Knowledgeware
SoftRobot Knowledge ASP Programming Knowledge SQL Server Programming Knowledge HTML4 Programming Knowledge VBScript, JavaScript Programming Knowledge net programming knowledge Web services programming knowledge Developers are software programmers with degree in IT or Mobile / SMS computer science Developers working with this system should programming have knowledge mentioned in
Knowledgeware Developers knowledge

develop inference engine or processes within IRP software Developers are responsible for customizing and developing new processes in IRP

What is IT Administration?
Hire IT Administrator based on below mentione d ability and Knowledgeware in his mind Knowledgeware IT or Network Administrators Ability or Knowledgeware requirements Operating System and web server administration Database Server Tuning and Backup Management Workroom shared folder documents Management Virus checking and network security Management Client Server Application software Management

IT Administrators are responsible to install and maintain softwares and networks

What is Consultant, Management Knowledge?
ERP Users Data Entry Reports Printing
Business Knowledge Acquisition Inference Engine

Developers Programming

MobileERP
Process Knowledge Acquisition

SoftServer
Process Knowledgebase

Developers Customization

SoftRobot
Mgmt Knowledge Acquisition

SQLServer IT Admins DB Backup Networking Maintenance

Consultants Configuration

Management Knowledgebase

Analyst
Company Knowledge Acquisition

SQLServer
Company and Business Knowledgebase

Implementer Knowledge and
Data Migration

Implementer

SQLServer

What is IRP Analyst Tool ?
Knowledgeware
6-Sigma Setup KPI Setup BalScorecard ISO Setup Alerts Setup CMMi Setup Dashboard Setup Wizard Setup

Pre-defined users User: ANALYST PWD: ANALYST

Analyst Tool is a software tool which enables consultants to configure CTQs

What is Mgmt Knowledge Acquisition?
6-Sigma Knowledgebase KPI Knowledgebase CMMi Knowledgebase

Alerts Knowledgebase

Management Knowledgebase

ISO Knowledgebase

Wizards Knowledgebase

Users Specific Knowledgebase

Dashboard Knowledgebase

Acquiring knowledge of CTQ parameters for various standards in Mgmt KA

What is Management Knowledge base?

Above matrix shows contents of Management Knowledge base by consultants

What is Consultant?
Hire consultant based on below mentioned ability and Knowledgeware in his mind

BPR

ERP

ISO

6-Sigma

etc Improvement

Knowledgeware Standards 6-Sigma KPI ISO CMMi Balance Scorecard ERP BI Alerts ERP, MRP CRM, SCM etc

Role and responsibility of the consultant
1 Do Improvement focusing on fixing the process, not on blaming the people 2 Every
Improvement must be measured and periodically reinforced 3 All Improvement requires constancy of investments, rewards, and incentives 4 Improvement is a continuous process 5 If level of discomfort is not high enough, things will
not Change Changes in org will create discomfort Manage the change process to get success

Control Managers using Consultants Based on Management knowledgebase set by Consultants you can find performance of each managers

Consultants are responsible to setup management knowledgebase

What is Implementer, Co Knowledge?
ERP Users Data Entry Reports Printing
Business Knowledge Acquisition Inference Engine

Developers Programming

MobileERP
Process Knowledge Acquisition

SoftServer
Process Knowledgebase

Developers Customization

SoftRobot
Mgmt Knowledge Acquisition

SQLServer IT Admins DB Backup Networking Maintenance

Consultants Configuration

Management Knowledgebase

Analyst
Company Knowledge Acquisition

SQLServer
Company and Business Knowledgebase

Implementer Knowledge and Data Migration

Implementer

SQLServer

What is IRP Implement Tool ?
Knowledgeware
9 Wizards Process
Mapping Data Collection Data Definition Data Migration Test Run Live Run

Pre-defined users User: IMPLEMENT PWD: IMPLEMENT

Above screen shot shows 9 wizards which needs to be run to implement IRP

What is Company Knowledge Acquisition?
Knowledgeware
Customers Masters Item Masters Supplier Masters Employee Masters Accounts Masters Project Masters Pricelist Mfg Process Warehouse Stores Pay Policies Leave Policies Tax Structures Sales Org Tree BOM Tree SCM Tree Empl Org Chart Accounts Tree Process Tree Etc

Steps to create company knowledge base OR company knowledge acquisition:
Do

BPR before IRP and achieve ROI upfront while defining company knowledgebase

Freeze Data in one go before starting Data Entry Identify employees partners weakness and provide training Eliminate all un-necessary software and system features Automate as many processes, task, work as possible Simplify as many forms, reports, screens, softwares and task Integrate work between departments to avoid duplication Apply standards like ISO, CMMi, 6-Sigma, HACCP for results Re-implement IRP System via BPR every 2 years

Above matrix shows contents of company Knowledge acquisition
required

What is Company Knowledge base?
Legends
Man Material Money Information

HRD Employee Planning

Supplier Purchasing Stores Production Shipment

Govt Taxes

Try to see Integration reach of IRP Solution Marketing

Accounts

Customer

Banks Investor Assets

Above matrix shows contents of company Knowledge base set by implementers

What is Implementer?
Implementers are responsible to implement entire IRP Software system Implementers are your project managers as well Know, Prepare and Communicate

Role and Responsibility of Implementers 1 Forming The Team: Selecting the right project leader is as important as selecting the right package Best and the brightest should join the team Eliminate people who are not interested 2 Support from Top: Enterprise systems are all about the enterprise and not about PC systems Its success greatly depends on the role of top management 3 Accurate Planning Strict Monitoring: Using Scientific Tools and approach using CMMi Standards 4 Follow the ERP Implementation Schedule/methodology 5 Run 9 Wizards and implement the software by collecting, defining, migrating, checking, validating masters data
Implementers are responsible for success and failure
of your IRP Project

Implementation Challenges
Some of the tasks that are to be performed are:
Develop the new job descriptions and organization structure to suit the post IRP scenario Determine the skill gap between existing jobs and envisioned jobs Assess training requirements, create and implement a training plan Develop and amend HR, financial and operational policies to suit the future IRP environment Develop a plan for workforce logistics adjustment Develop new e-Business / m-Business strategies

While implementation itself is a challenge, the ultimate test is in proper usage of software its maintenance

Implementation Expectations
A few of the popular expectations are: An improvement in processes Increased productivity on all fronts Total automation and disbanding of all manual processes Improvement of all key performance indicators Elimination of all manual record keeping Real time information systems available to concerned people on a need basis Finally total integration of all operations
In many organizations employees think that after ERP/IRP in place they will get salary for just coming to office for 9 to 5 Their work will get reduced by 80 This is wrong In fact
the work may increase since without any ERP/IRP or discipline in place the employee is not recording anything, but now he will have to report and expose his daily work report to top management Infact the employee will become more visible to management Honest, hardworking, result oriented employees will benefit because of ERP/IRP Solutions

Implementation fears
IRP implementation also engenders a host of fears Job redundancy Loss of importance as information is no longer an individual prerogative Change in job profile An organizational fear of loss of proper controls and authorization Increased stress caused by greater transparency Individual fear of loss of authority Balancing the expectation and fears is a very necessary part of the implementation process

Employees will become more powerful and true knowledge worker with IRP

Implementation Reality
Realities that any organization must keep in mind are:
Changing the organization involves 3 levers–strategic, business

process and workstyle change Changing the organization requires a mindset change Without a willingness to change, it would be a classic case of an old organization plus new technology leading to an expensive
old organization IRP will force International Management Practice instead of self made local Management Practices The generic nature of the IRP packages is such that there would be processes peculiar to some sectors and organizations, which may have to be kept out of the process Some of the processes are better done manually

Changing the organization involves 3 levers–strategic, business process work style change

Why Implementation Fail?
You must keep in mind following facts on why implementation fails?
Mistake 1: Weak IT Department, Implementers, Developers who usually does not have ability to execute IRP Projects is major cause of failure Identify ability of Implementers, Developers Admin staff properly Mistake 2: CEOs and Employees does not understand limitation of IRP Software Features, Technology etc and keep wrong expectations Learn IRP before keeping wrong expectations Mistake 3: CEOs and Managers unable to make their employees / operators / clerks work on IRP and blames IRP software for all kinds of failures Give new designation, pay package to staff who work on IRP Mistake 4: CEOs and their employees will refuse to Freeze requirements and data for IRP Vendor and
take vendor into infinite loop of changes Set responsibilities deadlines for managers to define data Mistake 5: CEOs and their employees does not understand importance of Consultants or hire them but try to bring in only their own old ideas and limited knowledge into IRP Listen to outsiders adjust Mistake 6: IRP System is customized with too many validations and check points creating problems for employees to work and delays in projects Too many locks in name of security reduces productivity Mistake 7: The IRP Project has weak leader or team; it lacks the fire in the belly Change the Leader Mistake 8: Defining responsibility for users to enter data, produce reports at certain frequency is missing Follow-up from management is weak If nobody cares everybody forgets What matters is chasing work Mistake 9: Relevant or detailed data needed to start IRP is not available with company Management is not taking interest in defining freezing policies in time No data No system All ERP/IRP system needs data Mistake 10: Too much customization delays the project, make it costly and is almost a failure Keep your customization requirements as low as possible to succeed Remember NO Software
delivers 100

You want to make IRP/ERP Project successful? Remember 10 Mistakes above

Thank you
Contact support@erpwebcom for more info

MobileERP, ERPWEB, SOFTROBOT, SOFTSERVER are copyrighted by law wwwmobileerpnet / wwwsoftrobotnet
Remember: IRP AI based ERPBIKMCRMSCM all implemented with following process

Marketing

Configuration

Operations

Consulting

Customization

Support

Source:erpweb.com